Privacy Policy

1: Introduction

Sunny.ie respects your right to privacy and we comply with our obligations under the General Data Protection Regulation 2016/679. The purpose of this Website Privacy Statement is to outline how we deal with any personal data you provide to us while visiting this website (http://www.sunny.ie) or by using our Sunny App to maintain your account with us and place orders. By visiting this site or using the Sunny App, you are accepting the terms of this Website Privacy Statement. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

2: Types of information collected

2.1 “Non-personal data”
Like most websites and apps, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our site. This non-personal data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our site.

In the case of the app, we utilize 3rd party utilities to help us analyse the performance of our app. These utilities collect anonymised information such as location and device type. In all instances this data is anonymized and we have no access to personal data and no way of identifying individual customers.

2.2 “Personal data”
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number and banking details. Such information is only collected from you if you voluntarily submit it to us, e.g. by sending us an email.

In the case of the Sunny App, it is necessary for us to have certain personal data so that we can provide the services you have signed up for. This data includes Name, Email address, Phone Number, Place of Work. While we collect credit card and debit card details ,these are stored by Stripe, one of the largest payment processors in the world, and we at Sunny have no access to the specific card details.

For customers using the Sunny App we also keep a history of your transactions with us which is made available to you through the app.

For customers who have signed up to receiving our ‘Monthly Offer Text Service’, we use your phone number to send you details of our monthly special offer. We will not share your information with any third party outside of our organization, other than as necessary to fulfill the delivery of the text message.

2.3 “Cookies”

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a valuable experience when you browse our site and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy

3: Purposes for which we hold your information

3.1 Non-personal data:
We use the non-personal data gathered from visitors to our site in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our site.

In the case of our app, we similarly use non-personal data to monitor the performance of our app and to better understand the capabilities of the devices used by our customers.

3.2 Personal data
We will process any personal data you provide to us for the following purposes:
(a) to carry out business with you,
(b) to contact you if required in connection with your communication and/or order or to respond to any communications you might send to us.

(c) to better understand the products and services our customers are interested in so that we can continue to improve our product offering.

4: Disclosure of information to third parties

We may provide non-personal data to third parties, where such information is combined with similar information of other users of our site. For example, we might inform third parties regarding the number of unique users who visit our site, the demographic breakdown of our community users of our site, or the activities that visitors to our site engage in while on our site. The third parties to whom we may provide this information may include, potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.

We will not disclose your personal data to third parties, outside of Sunny.ie unless you have consented to this disclosure or unless the third party is required to fulfill your order (in such circumstances, the third party is bound by similar data protection requirements). We will disclose your personal data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

5: Sale of business

We reserve the right to transfer information (including your personal data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of the Website Privacy Statement and provided that the third party only uses your personal data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

6: Security

Your personal data is held on secure servers hosted by Blacknight Solutions Ltd. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the internet. No data transmission over the internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your personal data.

In the case of the Sunny App, information relating to Customers and their Orders is stored in Firebase Databases provided and supported by Google. The privacy policy for Google Firebase can be found at https://firebase.google.com/support/privacy/. Passwords for accessing the Sunny App are also managed by Google Firebase service and Sunny has no access to them.

7: Rectifying, verifying, objecting to the use of, requesting the deletion of and requesting access to your personal data

You may invoke your rights as a Data Subject in accordance with the General Data Protection Regulation 2016/679. Please contact us at info@sunny.ie, +353 45 897 472.

You may opt out of any future contacts from us at any time by emailing us at info@sunny.ie or by calling us at +353 45 897 472.

You can do the following at any time by contacting us via the email address provided below, calling us on the phone number detailed below or asking any of our staff in any of our stores.

See what data we have about you, if any.

Change/correct any data we have about you.

Have us delete any data we have about you.

Express any concern you have about our use of your data.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 045 985 296 or via email at  info@sunny.ie.

8: Changes to the Website Privacy Statement

Any changes to this Website Privacy Statement will be posted on this site so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use personal data in a manner significantly different from that stated in this Website Privacy Statement, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.

Any change in this Privacy Policy will be notified to all Sunny App customers though the App.